Proteus has been offering VoIP (Voice over Internet Protocol) solutions for over 15 years and during that time the technology has improved massively.

What is VoIP? VoIP is basically a telephone / communications solution that sends the voice over the internet rather than using traditional copper telephone lines. This has several advantages, such as lower costs for longer distances and the ability to hold many calls using a single internet connection rather than having several telephone lines installed. For example, sending data over the internet is essentially the same cost 2 miles down the road or to Australia. In reality it is a little more complex as most calls need to be routed off the internet back on to traditional networks in order to get to their final destination, however the net result Is much lower call costs. Calls within your own organisation would be routed only via the internet and as such would be free within the same office or indeed if you have a satellite office in other location.

With the need for flexible working being more important than ever, VoIP solutions make it easy to work from any location. Simply pickup your handset from the office and plug it in at home, all your calls will be routed as normal with your extension and telephone numbers unchanged in any way. Or use a softphone on your PC at home or a softphone App on your mobile phone, you can then be in the office on the beach! Just another example where VoIP solutions really are so much more flexible.

Our solutions scale from single home users to large enterprise, encompassing third party application integration, business management reporting, with recording and live wallboards.